|
The online management interface will be private labeled and has the same look and feel as the customer phone manager. Here resellers can create new accounts, provision lines of service, manage inventory, view various billing systems reports. View Example
With easy Inventory Control you can assign your new customers equipment easily without complicated engineering required. Citynet can provide your inventory for you or you can supply your own and upload the equipment to your provisioning system. View Example
Through your Wholesale Support area, you will have guides on how to create and manage your accounts, with complete access to device passwords, inter-partner communication, quality assurance reports, and more. View Example
For those customer troubles that need Citynet assistance, there is an easy entry trouble ticket system that allows you to communicate with Citynet technical support and engineering easily. Trouble tickets are handled as soon as they are submitted, so you can have the peace of mind that you and your customers are receiving the attention they deserve. View Example
No management interface is complete without the availability of critical reports, such as customer usage and billing. Citynet can custom create any desired report that will help you best serve your customers and yourselves. View Example
|
|
|
Site Map >> Citymail >> Search the Internet >> 1.800.881.2638 info@citynet.net 2007 © Citynet, LLC. All rights reserved. |
Customer Satisfaction Surveys >> Tell us how we’re doing! Complete a survey for your chance to win tickets to the touchdown terrace! Media Coverage LiveGrades Goes Online in Harrison County 05/29/08
Online with LiveGrades! 05/27/08
View More News >> |