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More About PRI

PRI

Speed. Reliability. Savings.

Start working smarter today with PRI service from Citynet! We provide you with a digital circuit that integrates with your current phone system; offering your business superior bandwidth and faster connectivity. Carried via a T1 line, our service provides you with a calling capacity of 23 simultaneous calls for each T1 PRI line.

Features Include

Flexibility & Multiple Trunking

Phone Number Portability

Dedicated Trunk Groups

Business Continuity via Automatic Remote Call Forwarding

Direct Inward Dialing (DID)

Call Tracking & Call Reporting

Remote Call Forwarding

Outgoing Caller ID

 A Citynet PRI Offers You Many Benefits, Including:

Security & Reliability
Our advanced network management center monitors the health of your PRI around the clock, 365 days a year. Most network issues are resolved without interruption of or detection by our customers.

 

High Quality
Citynet’s Voice PRI is a high capacity communications line that delivers voice communications on a 100% digital connection to your PBX.

Compatibility
Citynet’s Voice PRI is compatible with your existing phone system, thereby decreasing deployment costs.

 

Scalability
Inbound and outbound calling are combined on the same connection, which maximizes efficiency and enables scalable growth.

 

Flexibility and Multiple Trunking
Meet all your voice service needs with provisioning that allows for multiple trunk groups — DOD, DDCO, DID, and DID/DOD — and a wide variety of call types, including local, regional, long distance, international, N11, E911 (where available), originating 8XX, 1010XXX calling, and 0 access to the local operator.

 

Call Tracking and Call Reporting:
Ever wonder how many outgoing calls your sales reps are making? Need to know how many incoming calls came in to customer service to assist with staffi ng decisions? With DID level call tracking and reporting, you can make better business decisions and streamline your operations.

Business Continuity via Automatic Remote Call Forwarding:
If your phone switch goes down, such as in a power outage, we will reroute your calls to the destination of your choice – automatically. Phone Number Portability: Keep all of your existing phone numbers.

 

Dedicated Trunk Groups:
Bearer channels can be confi gured as stand alone trunk groups. Trunk groups are dedicated to a specific type of voice service such as inbound or outbound.

Remote Call Forwarding:
Local customers in a market prefer to deal with someone who is also local, so having that local number is essential. With our PRI, you can turn your out-of-area number into a DID and avoid mileage and forwarding charges. Open up your ability to go after additional markets and have that “local” presence.

 

Direct Inward Dialing (DID):
With DID numbers, your incoming callers can bypass the automated attendant and have their call routed directly to your representative of choice.

Outgoing Caller ID:
Maintain separate outgoing Caller ID appearances. Assign an individual company name and number pulsed out by phone or phone group level, all while leveraging the same telecommunications PRI circuit.

 

Also Included:

Discounted Long-Distance and Toll-Free Rates: Realize additional savings with Citynet’s competitive rates.

Free Conference Calling Bridge: Our conferences have crystal clear quality and allow you to easily communicate with groups of coworkers, customers, or friends. Quickly and easily create a conference that can be used once, or over and over again.

Online Account Manager: Real-time access to activity on your account: view current and past invoices, manipulate services, access trouble tickets, view payment history, view available product and service offerings, and make payments easily.
 

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