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Performance and Bandwidth Testing for Data Circuits

To test your speed, please click here.

In some cases, customers report that they are experiencing slower than expected data connections. These can be caused by any number of factors, including increased traffic on an internal network, hardware or software issues on an individual computer or network server, larger than normal file transfers, or issues with the circuit itself.

If you experience slowness, you may call our 24/7 Customer Support line at 1.800.881.2638 or send an email to support@citynet.net for assistance. Depending upon the circumstances, a Citynet representative may ask you to run some additional bandwidth testing to isolate the cause(s) for sluggish upload or download speeds.

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