Citynet: Home
Citynet: SUPPORT
Digital Phone Customer Care

Digital Phone Service Support
Digital Phone FAQ Knowledge Base
Digital Phone Service Terms
How to create a SIP (session initiation protocol) account
How to set up a Dial Plan
How to set up Rules
How to set up a Schedule
How to set up Virtual PBX (private branch exchange)
Combination Schedule and Dial Plan set up
Hardware and Connection Diagram
How to back feed the Digital Phone Service throughout your entire house


Digital Phone Features and How to use them
Call Manager
Voicemail
Three-Way Calling
Call Waiting
Call Forwarding
Caller ID with Name
911 Calling
Call Blocking
Auto Attendant
Call Scheduler
Dial Planner
Recent Call Details
Additional Phone Numbers
Keep Your Same Number
Shipping Procedures


Call Waiting

>> Click here for a printable PDF

-Can be turned on or off in Call manager online
  • To turn off call waiting
  • Go to call manager
  • Click on Equipment
  • Click on Serial # of your Equipment
  • Set Call Waiting to Disabled
  • After applying changes make sure to reboot equipment or wait 10 minutes
-Can disable on a call to call basis just by dialing *70 in front of the number
-When you hear a beep on a call just press the Flash Button or the Switch Hook on the phone to connect to the second party