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Digital Phone Customer Care

Digital Phone Service Support
Digital Phone FAQ Knowledge Base
Digital Phone Service Terms
How to create a SIP (session initiation protocol) account
How to set up a Dial Plan
How to set up Rules
How to set up a Schedule
How to set up Virtual PBX (private branch exchange)
Combination Schedule and Dial Plan set up
Hardware and Connection Diagram
How to back feed the Digital Phone Service throughout your entire house


Digital Phone Features and How to use them
Call Manager
Voicemail
Three-Way Calling
Call Waiting
Call Forwarding
Caller ID with Name
911 Calling
Call Blocking
Auto Attendant
Call Scheduler
Dial Planner
Recent Call Details
Additional Phone Numbers
Keep Your Same Number
Shipping Procedures


Dial Planner

>> Click here for a printable PDF

-A way to set up how the phone rings
-Set up how many seconds before voicemail picking up
-Set up a way for both your cell phone and digital phone to ring at the same time
-Set up a order in which to ring multiple devices
-A lot of more possibilities with the Dial Planner
-To access the Dial planner
  • Go to customer manager
  • Mouse over Call Options
  • Click on Dial Plans
  • Click on Create New Dial Plan
  • Name the plan
  • Create the step by step process of what you are trying to accomplish
  • Then click save changes
-To set the Dial Plan to work now that you have created it
  • Go to Current Status
  • Click in the drop down box under dial plans and click your Dial plan
  • Dial Plan is now applied
-To remove Dial Plan just click on Ring Sip Account and the attendant is now been removed