General Contact/Locations

We'd Love to Hear from You!

If you have a question, suggestion, or want more information on any of our products or services, we’d love to connect.  Looking for one of our locations? You’ve come to the right place.

General Information
1.844.CITYNET (248-9638)

If you have general questions, need to speak with a specific team member or anything else, give us a call, anytime!

24-Hour Technical Support
800.881.2638

Our WV-based support team is at your service. Visit our Support Center to open a ticket, put in a request for support here or search our Support Library.

Interested in Citynet Fiber?

We are expanding the Citynet Fiber Network across West Virginia. Please visit our Fiber Internet page to inquire about service at your location.

Our Office Locations

* Corporate Headquarters

Bridgeport, WV*

100 Citynet Drive
Bridgeport, WV 26330
Main: 1.844.CITYNET
Support: 800.881.2638
Fax: 304.848.5410

Testing Center
Data Center
HQ

Morgantown, WV

3600 University Avenue
Morgantown, WV 26505
Main: 1.844.CITYNET
Support: 800.881.2638
Fax: 304.848.5410

Testing Center
Data Center

Charleston, WV

226 Kanawha Boulevard
Charleston, WV 25301
Main: 1.844.CITYNET
Support: 800.881.2638
Fax: 304.848.5410

Testing Center
Data Center

Columbus, OH

251 Neilston St
Columbus, OH 43219
Main: 1.844.CITYNET
Support: 800.881.2638
Fax: 304.848.5410

Testing Center
Data Center

Pittsburgh, PA

Allegheny Center Mall, Suite 138
Pittsburgh, PA 15212
Main: 1.844.CITYNET
Support: 800.881.2638
Fax: 304.848.5410

Testing Center
Data Center

SuperPod with WiFi 6E

Plume SuperPod WiFi 6E Specs

SuperPod with WiFi 6

Plume SuperPod WiFi 6 Specs

SuperPod

Plume SuperPod Secs