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Our Technical Support Center is available 24 hours a day, 365 days a year and is based in our corporate headquarters in Bridgeport, West Virginia.

Support Forms – Start Your Support Ticket Now!

In order for us to provide you with the best support, please select the type of support you need below. You will then be asked to fill out a short form. This will help us expedite your support request. While not required, providing your Citynet account number will help us to assist you most quickly. 

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Support Topic Library

Browse some of our most requested support topics.