
Tech Gifting Ideas
If you have made the smart move to Citynet Fiber, treat yourself and your family to some great tech gifts this year! SecurityA home security

Revamp Your Personal Digital Space: Seven Essential Computing Tips for the New Year
As we welcome the New Year with open arms, it’s the perfect time to set personal resolutions and give your digital life a much-needed refresh. Citynet,

How to Spot and Avoid Post-Shopping Scams
The joy of holiday shopping is upon us, but so are cybercriminals looking to take advantage of the season’s online frenzy. While you may have

Bluetooth Security Concerns: To Turn Off or Not to Turn Off?
In an increasingly connected world, Bluetooth technology has become an integral part of our daily lives. From wireless headphones and speakers to smart home devices

Protecting Your Remote Workforce on Black Friday and Beyond
In today’s digital age, remote work has become the new norm. With the holiday season just around the corner, many businesses are preparing for Black

Administrative Assistant & Testing Coordinator: Ashley Bassel
It’s time for another behind-the-scenes look at the employees of Citynet! Today, we are talking with Administrative Assistant & Testing Coordinator Ashely Bassel. How long

Chatbot Scams
In our digitally connected world, chatbots have become an integral part of online interactions. While many legitimate organizations employ chatbots for enhanced customer service, we

The Crucial Role of a Security Culture in Business
In the ever-evolving digital landscape of today, businesses of all sizes face an array of cybersecurity threats. Whether you’re a small startup or a major

Small Businesses, Big Threats: Why You Can’t Afford to Ignore Cybersecurity
In today’s digital age, small businesses often think they’re immune to cyberattacks, assuming that hackers only target large corporations with deep pockets and valuable data.

Understanding the Basics of Business Email Compromise
In today’s digital age, businesses rely heavily on email communication for various operations. While emails have streamlined communication and improved efficiency, they have also become

Protect Yourself from LinkedIn Job Scams
In recent news, cybercriminal groups in Vietnam have escalated their efforts to target unsuspecting individuals through the sharing of counterfeit job postings. The experts at

CyberPulse – Your Ultimate SIEM/SOC Solution
An invaluable tool in the fight against cyber threats. In today’s hyper-connected digital landscape, protecting our organizations from cyberattacks is more critical than ever. CyberPulse

Callback phishing: What it is and how to stay safe
Callback phishing is a type of phishing scam where cybercriminals send you an email with a phone number to call, often claiming that an urgent

How to Protect Your Accounts with Multi-Factor Authentication
Multi-factor Authentication (MFA) protects your environment by guarding against password weaknesses with strong authentication methods. In today’s blog, we’re unpacking why MFA is a cornerstone

The Roane County EDA and Citynet to Hold Dedication of New Fiber Broadband Network in Roane County and Surrounding Counties
Spencer, WV – October 18, 2023 – The Roane County Economic Development Authority (RCEDA) in partnership with Citynet, West Virginia’s leading provider of telecommunications and

Protecting Your Small Business with Cisco Umbrella
Cyberattacks often target small businesses because they may not have the same level of security resources as larger organizations. Cisco Umbrella is a cloud-based security

IT Managed Services vs. the Break-Fix Model
In the past, businesses that needed IT support would typically use a break-fix model. This model involved calling an IT service provider only when there

Dongles, Sticks, Drives, and Keys: What to Know About Removable Media
If you find a USB drive or other removable piece of media in the wild, DO NOT plug it into your computer. Let’s break down

10 Online Safety Tips for Gaming
Play safe while gaming! Who doesn’t love online gaming, whether you are an eSports pro, killing a few spare minutes on your phone, or

Technical Support Center Representative: Sebastian Heston
It’s time for another behind-the-scenes look at the employees of Citynet! Today, we are talking with Technical Support Center Representative Sebastian Heston to learn what

Use Strong Passwords and a Password Manager
Passwords are the keys to your digital castle. Just like your housekeys, you want to do everything you can to keep your passwords safe. Passwords

Recognize and Report Phishing
Cybercriminals like to go phishing, but you don’t have to take the bait. Phishing is when criminals use fake emails, social media posts or direct

Turn on Multifactor Authentication
Multi-factor authentication allows you to protect yourself in multiple ways. Wouldn’t it be nice if you could protect your password with another password? Multi-factor authentication

Update Your Software
One of the easiest ways to boost your cybersecurity is to always keep software and apps updated. Every day, software and app developers focus on

MGM Resorts Cyberattack: A Reminder to Be Vigilant
MGM Resorts International, a major hospitality and entertainment company, was recently the victim of a cyberattack that cost the company over $52 million in lost

Technical Support Center Supervisor: Rafe Davis
It’s time for another behind-the-scenes look at the employees of Citynet! Today, we are talking with Technical Support Center Supervisor Rafe Davis. How long have

How to Protect Yourself from QR Code Scams
QR codes are a convenient way to share information quickly and easily. However, they can also be used for malicious purposes, such as phishing scams.

Technology & Football
Football is a constantly evolving sport, and technology is playing an increasingly important role in it. We here at Citynet obviously love technology, and we

Duolingo Data Leak & Related Phishing Scams
Duolingo is a popular online language-learning platform that allows users to learn languages and earn certifications. On August 23, 2023, Duolingo announced that it had

Stay Safe from SEO Attacks with Malicious PDF Files
Cybercriminals are always looking for new ways to steal your sensitive information. One of the latest methods they are using is SEO attacks with malicious

What Is Active Directory (AD) Monitoring and Why is it a Target for Hackers?
Why is AD a Target for Hackers? Active Directory (AD) is a critical component of most IT infrastructures. It stores information about users, computers, and

Beware of the X Premium Phishing Scam
The social media platform Twitter recently announced that it would be renamed and rebranded as “X”. As a result, the monthly subscription for a blue

Technical Support Center Supervisor: Arla Mills
Learn more about one of our helpful team members you might encounter when you call our Bridgeport, West Virginia-based Technical Support Center! How long have

How to Combat Cybersecurity Fatigue
Cybersecurity is essential for businesses of all sizes. But the constant barrage of security alerts and procedures can lead to cybersecurity fatigue, which can make

Possible Google Scams on Inactive Accounts
Google recently announced that it will delete inactive accounts starting in December 2023. This is a good security measure to help prevent unauthorized access to

8 Cybersecurity Practices for Every Business
In today’s digital world, businesses face an ever-increasing range of cybersecurity threats. From data breaches to ransomware attacks, the consequences of inadequate cybersecurity measures can

Barbie Movie Scams: How to Spot Them and Protect Yourself
The Barbie movie has been a massive success at the box office. Unfortunately, cybercriminals are taking advantage of the movie’s popularity by posting scam links

Zero-Click Malware
What is Zero-Click Malware? You know to be careful online, but did you know there’s malware that can infect your device without any interaction on

Prevent Insider Threats
What is an “insider threat”? An insider threat is a security threat which comes from within the company or organization being targeted for an attack.

Beware of Phishing Scams for the Threads App
The Threads app, a new text-based social networking app from Meta, has been gaining popularity in recent months. This has made it a target for

Cybercriminals Posing as Process Servers
The Better Business Bureau Issues Scam Warning The Better Business Bureau (BBB) has issued a warning about cybercriminals posing as process servers. Process servers are

Online Dating Scams
Over the past couple of decades, online dating has grown in popularity to become the widely-accepted norm. This shift in society’s way of meeting people

Stay Safe from Pretexting Scams
Cybercriminals are always looking for new ways to steal your personal information and money. One common tactic they use is called pretexting. Pretexting is when

The Amazing Benefits of Fiber Optic
Fiber optics are a revolutionary technology changing how we communicate and transmit data. Here are a few interesting facts about fiber: For all these reasons,

10 Tech Tips to Keep Your Devices Safe This Summer
Summer is here, and with it comes warmer weather, travel plans, and more time spent using our electronic devices. But with the heat and humidity

5 Tips for Keeping Your Devices Safe While Traveling
Summer is a time for travel, but it’s also a time for cybercriminals to be on the prowl. If you want to keep your devices

Is My Device Splash-Proof or Waterproof?
Getting to Know IP Ratings. IP (ingress protection) ratings are a way to measure how well a device is protected from water and dust. They

CitynetTV & Internet Tip Sheet
TV REMOTE How to Reprogram Your Citynet Remote to Your TV Step 1: Press and hold the ‘setup’ button at the top right of your