PRI: Primary Rate Interface

Speed, Savings & Reliability

For companies as small as five employees, PRI circuits provide major performance advantages compared to an individual voice or data line.
A PRI is a single line with 23 voice channels (and a single data/control channel), that allows your business to hold 23 calls simultaneously. PRI Circuits also offer the capacity for voice, data, and fax services.

With Direct Inward Dialing (DID) callers can call internal extensions directly without having to deal with auto attendants.

A system that grows with your business. As your company needs or size increases, we can add PRI circuits to ensure ideal performance.

Installation and service costs are significantly lower than adding multiple voice and/or data lines.​

All free channels can transmit data.

Efficient flexibility. With PRI, circuits can be used for voice connectivity, data connectivity, and faxing.

Citynet monitors the health of your PRI connections, and provides automatic call routing in the event of something like a power outage.

Loaded with Features

Security & Reliability 
Our advanced network management center monitors the health of your PRI around the clock, 365 days a year. Most network issues are resolved without interruption of or detection by our customers.

Outgoing Caller ID
Maintain separate outgoing Caller ID appearances. Assign an individual company name and number pulsed out by phone or phone group level, all while leveraging the same telecommunications PRI circuit.

Flexibility and Multiple Trunking 
Provisioning that allows for multiple trunk groups — DOD, DDCO, DID, and DID/DOD — and a wide variety of call types, including local, regional, long distance, international, N11, E911, 8XX and more.

Business Continuity via Automatic Remote Call Forwarding
If your phone switch goes down, such as in a power outage, we will reroute your calls to the destination of your choice – automatically. Phone Number Portability: Keep all of your existing phone numbers.

Call Tracking and Call Reporting
How many outgoing calls are your sales reps making? Need to know how many calls came into customer service to assist with staffing decisions? With DID level call tracking and reporting, you can make better business decisions and streamline your operations.

Remote Call Forwarding
Local customers in a market prefer to deal with someone who is also local, so having that local number is essential. Turn your out-of-area number into a DID and avoid mileage/forwarding charges. Open up your ability to go after additional markets and have that “local” presence.

Direct Inward Dialing (DID)
With DID numbers, your incoming callers can bypass the automated attendant and have their call routed directly to your representative of choice.

Dedicated Trunk Groups
Channels can be configured as stand-alone trunk groups. Trunk groups are dedicated to a specific type of voice service such as inbound/outbound.

Discounted LD and Toll-Free Rates
Realize additional savings with Citynet’s competitive rates.

Free Conference Calling Bridge
Our conferences have crystal clear quality and allow you to easily communicate with groups of coworkers, customers, or friends. Quickly and easily create a conference that can be used once, or over and over again. 

Online Account Manager
Real-time access to activity on your account: view current and past invoices, manipulate services, access trouble tickets, view payment history, view available product and service offerings, and make payments easily.