
Technical Support Center Supervisor: Rafe Davis
It’s time for another behind-the-scenes look at the employees of Citynet! Today, we are talking with Technical Support Center Supervisor Rafe Davis. How long have

Technology & Football
Football is a constantly evolving sport, and technology is playing an increasingly important role in it. We here at Citynet obviously love technology, and we

What Is Active Directory (AD) Monitoring and Why is it a Target for Hackers?
Why is AD a Target for Hackers? Active Directory (AD) is a critical component of most IT infrastructures. It stores information about users, computers, and

Technical Support Center Supervisor: Arla Mills
Learn more about one of our helpful team members you might encounter when you call our Bridgeport, West Virginia-based Technical Support Center! How long have

How to Combat Cybersecurity Fatigue
Cybersecurity is essential for businesses of all sizes. But the constant barrage of security alerts and procedures can lead to cybersecurity fatigue, which can make

8 Cybersecurity Practices for Every Business
In today’s digital world, businesses face an ever-increasing range of cybersecurity threats. From data breaches to ransomware attacks, the consequences of inadequate cybersecurity measures can

Zero-Click Malware
What is Zero-Click Malware? You know to be careful online, but did you know there’s malware that can infect your device without any interaction on

The Amazing Benefits of Fiber Optic
Fiber optics are a revolutionary technology changing how we communicate and transmit data. Here are a few interesting facts about fiber: For all these reasons,

10 Tech Tips to Keep Your Devices Safe This Summer
Summer is here, and with it comes warmer weather, travel plans, and more time spent using our electronic devices. But with the heat and humidity

5 Tips for Keeping Your Devices Safe While Traveling
Summer is a time for travel, but it’s also a time for cybercriminals to be on the prowl. If you want to keep your devices

Is My Device Splash-Proof or Waterproof?
Getting to Know IP Ratings. IP (ingress protection) ratings are a way to measure how well a device is protected from water and dust. They

CitynetTV & Internet Tip Sheet
TV REMOTE How to Reprogram Your Citynet Remote to Your TV Step 1: Press and hold the ‘setup’ button at the top right of your

Power Cycling Your Router
It is important to have a good grasp of how your router works, as it can impact your wireless connectivity. If you are experiencing problems

Vendor Email Compromise (VEC) Attacks: What You Need to Know
Vendor email compromise (VEC) attacks are a type of social engineering attack where a cybercriminal impersonates a trusted vendor to defraud an organization. These attacks

Phishing Tactics: 2023 Trends
The results of KnowBe4’s 2023 Phishing By Industry Benchmarking Report are in! Highlights from the comprehensive report: Train your employees to spot these tactics and

Be Prepared for Storms!
Storms are bound to knock out power and the internet from time to time. Lightning strikes and power surges can easily damage your technology. Overnight

Citynet Fiber Internet: True Performance
Many internet service providers (ISPs) charge people for faster speeds than what their connection can actually provide. This is because the type of cable they

Citynet Fiber: Increasing the Value of Your Home!
It’s true! Having gigabit-fiber internet at your home can positively impact the value of your home. A study by the University of Chicago and

The NIST Cybersecurity Framework: A Guide for Businesses
Download the NIST Data Sheet The NIST Cybersecurity Framework (CSF) is a set of guidelines for mitigating organizational cybersecurity risks. It is a voluntary framework

5 Must-Know SIEM Questions Answered
Download our SIEM FAQs 1. What Does SIEM Stand for? SIEM = Security Information and Event Management 2. What is CyberPulse? CyberPulse is Citynet’s SIEM

How Does a SIEM like CyberPulse Actually Work?
CyberPulse is Citynet’s SIEM (Security Information and Event Management) security solution that collects, aggregates, and analyzes security logs and events across an organization’s IT infrastructure.

Just what is a `SIEM?
SIEM stands for Security Incident and Event Management. Citynet’s CyberPulse is our SIEM solution that helps organizations collect, analyze, and respond to security events. CyberPulse

Safe Digging!
Did you know that April is Safe Digging Month? Warm days have arrived! Before digging post holes, planting trees, or doing any other chore that

Cybersecurity on a Small Business Budget
Your guidebook on how to secure your business in minutes Just because you’re a small business doesn’t mean you won’t be a target for cyberattacks.