Q: My remote is not working on my set-top box (STB).
A: Press STB first, then try the remote.
Q: Remote not working to control my TV.
A: Use the remote quick setup to sync the remote to TV.
Q: My TV isn’t displaying a signal.
A: When encountering no signal check the input section on your TV and confirm or cycle through to the input to which your set top box is connected.
Q: How do I learn more about my CitynetTV remote?
A: View this guide for helpful information on its features.