Contract Buyout Program

Don’t Stay Locked In. Switch to Citynet - and We’ll Buy You Out!

Citynet Contract Buyout Program

Don’t wait for your contract to end. Switch now, and we’ll cover the cost!

Locked in a Contract?

If you’re locked in a contract with another internet provider, you don’t have to wait to get better internet. Citynet will buy out your contract so you can switch to our fiber internet today.

How it Works

  1. Show Us Your Current Contract
    Provide a copy of your internet contract showing your buyout or early termination fee.
  2. We’ll Apply a Credit Contract
    Citynet will credit your first invoice for that amount—up to what you’ll spend with us in your first 12 months of service.
  3. Start Enjoying Citynet Fiber
    Get ultra-fast, reliable internet with 24/7 local support from real West Virginians.

Why Switch Now?

  • No need to wait for your old contract to end
  • Get faster, more reliable fiber internet
  • Keep your dollars in West Virginia and get dedicated, local support
  • No contract! Stay because you love the service – not because you’re locked in.

Examples

Essentials Plan: $25/month for your first year (usually $50)
  • You’ll pay $300 in your first year
  • Eligible for up to $300 in contract buyout credit
2.5 Gig Plan: $50/month for your first year (usually $100)
  • You’ll pay $600 in your first year
  • Eligible for up to $600 in contract buyout credit

Program Details

  • Credit is applied to your bill (no checks issued)
  • If service is cancelled early, the remaining credit is forfeited
  • Offer valid for new residential customers currently under contract with another provider