Mobile Terms and Conditions

Terms and Conditions

EFFECTIVE DATE: 5/1/2025

Citynet Alerts

Citynet Alerts provides subscribers with important updates and service notifications.

Opt-in: To subscribe, text CITYNET to 438444 or visit www.citynet.net/messaging/opt-in.

Message Frequency: Message Frequency varies.  Message and data rates may apply.

By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system.  Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.

By signing up, you confirm that you are over the age of 13.

STOP Information

Text STOP to 438444 to stop receiving Citynet Alerts from Citynet. You will receive a confirmation text.

HELP Information

For additional information, text HELP to 438444 or contact Citynet Support at 1-844-CITYNET (844-248-9638).

Supported Carriers

Citynet SMS services are supported by major mobile carriers, including:

AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, Google Voice, ACS Wireless, Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Carolina West Wireless, Cellcom, Copper Valley, C-Spire Wireless, Cellular One of East Central Illinois, Chariton Valley Cellular, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), i Wireless (IOWA Wireless), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, Mobi PCS (Coral Wireless LLC), Mosaic, MTA Communications, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, Panhandle Telecommunications, Peoples Wireless, Pine Belt Wireless, Pine Cellular, Pioneer, Plateau, Revol Wireless, RINA, SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages.

Privacy

We take your privacy seriously. Please visit www.citynet.net/privacy-policy to review our privacy policy.