Cybercriminals are getting smarter – and sneakier. One of the fastest-growing threats targeting businesses right now? Deepfake voicemail scams.
How It Works
Attackers use AI to clone voices from public recordings—like YouTube videos, webinars, or even voicemail greetings. They then leave urgent-sounding voicemails pretending to be a CEO, manager, or trusted colleague, pressuring employees to:
- Transfer money
- Share sensitive information
- Click a malicious link
These voicemails can sound incredibly convincing, and they don’t get flagged by email filters. This scam has already cost businesses millions globally. Smaller businesses are especially vulnerable because attackers often know that internal verification processes are less formal.
How to Stay Protected
- Slow Down
Never rush to act on a voicemail, even if it sounds urgent. - Verify Requests
Call or message the person back using your regular contact methods, not the number in the voicemail. - Employee Awareness
Educate your team about this threat. A quick awareness session can prevent big losses. - Layered Security
Citynet Managed Services clients already benefit from advanced threat protections, but social engineering requires human awareness too.
The Bottom Line
Technology can now fake voices, but simple verification steps can stop scams in their tracks. Need help with security awareness training? Citynet can help.
