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Citynet Joins Partners to Celebrate Broadband Expansion in Pocahontas County
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Citynet Joins Partners to Celebrate Broadband Expansion in Pocahontas County

Marlinton, WV — November 4, 2025 — Citynet is proud to join the Pocahontas County Broadband Council, the Pocahontas County Commission, and the Appalachian Regional Commission (ARC) in celebrating the launch of the ARC Broadband Project—a transformative initiative to expand high-speed fiber broadband across Pocahontas County.

A public celebration will be held Wednesday, November 12, 2025, at 10:45 a.m. at the Pocahontas County High School Auditorium. The event marks the official start of construction for the ARC Broadband Project, which will deliver gigabit-speed fiber internet to homes, farms, and businesses from Marlinton to Minnehaha Springs and north to Dunmore.

“This fiber project will put our county on the same playing field as our urban neighbors, providing high-quality, reliable, and affordable broadband service in the hands of our residents, students, and businesses,” said Mike Holstine, founding member of the Pocahontas County Broadband Council and a member of the West Virginia State Broadband Enhancement Council. “Access to education, business, telemedicine, and online governmental services is essential to our modern lives, and this infrastructure is critical to our success. We look forward to a long and prosperous partnership with everyone involved in making this dream a reality.”

During the celebration, attendees will hear from members of the Broadband Council, broadband partners, and elected officials about the project’s role in supporting economic growth and community development. Speakers will highlight the collaborative efforts behind the ARC project and the career opportunities broadband infrastructure brings to rural communities.

As the project’s Internet Service Provider (ISP), Citynet will also be on-site to share information with residents and businesses along the new fiber route, including details on how to sign up for service once construction is complete.

In 2022, the Appalachian Regional Commission (ARC) awarded $2.8 million in POWER funds to the Pocahontas County Commission to expand broadband service throughout central and northern Pocahontas County. The Commission, Citynet, and the State of West Virginia contributed an additional $1.083 million in matching funds, bringing the total project investment to nearly $4 million. This funding will support the deployment of approximately 49 miles of gigabit-capable, last-mile fiber infrastructure, connecting more West Virginians to the reliable broadband service they deserve.

Attendance at the event will include local leaders, broadband partners, and Pocahontas County High School seniors, who have been invited by school administrators to take part in the celebration. Following the program, ProStart culinary students will provide light refreshments.

“We are honored to partner with Pocahontas County and the Appalachian Regional Commission to bring world-class connectivity to one of West Virginia’s most beautiful regions,” said Jim Martin, CEO of Citynet. “Projects like this reflect Citynet’s long-standing commitment to close the digital divide and empower rural communities through reliable broadband and local support. We’re proud to continue investing in West Virginia’s future, one community at a time.”

About Citynet
Citynet is a 100% West Virginia–owned and operated technology company providing fiber internet, business communications, managed IT, and cybersecurity services to communities and businesses across the state. Headquartered in Bridgeport, WV, Citynet is dedicated to delivering the highest levels of service, reliability, and innovation while supporting local economies and workforce growth.

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Backing Up Your Digital Life
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Backing Up Your Digital Life

Uh oh….

Your computer’s hard drive failed. The latest update crashed your phone. Your tablet went missing at the airport. You accidentally hit the delete key on the file containing your scanned family photos. You clicked “open” on the wrong email, and now you have malware on your computer.

Hopefully, none of these have ever happened to you. Odds are, though, you or someone you know has experienced one of these unfortunate events and lost important or valuable files.

Never fear! CITYNET is here to save you from the headache and heartache of lost data. We’ll walk you through how to properly create backups of all of your information so that you’re prepared if you break, infect, or lose an essential device.

Data Backup Basics

Backing up data means creating a separate copy of your important files so that if your device is lost, broken, or hacked, you don’t lose everything.

You can create several different kinds of backups of your data. Most people back up their personal data to either a physical external hard drive, to the cloud, or to a combination of both.

Backing up to a hard drive gives you a physical copy of your information that doesn’t require a solid internet connection or a paid online storage plan. However, to access your data, you have to have the drive physically with you. And because the drive is a physical asset, it is also prone to damage from things like drops, fire or flood, or theft.

Cloud backups are stored on external servers that another company hosts online for you. Some of the most well-known cloud storage services include Google Drive, Microsoft OneDrive, or Apple iCloud. Storage space on these servers may cost extra, but you can access all of your files no matter where you are.

CITYNET recommends using a combination of backup methods both to create redundancy (a backup of your backup) and to make access and recovery as simple as possible. However, like the University of California, Berkeley Information Security Office says, “the best backup is one that works for you and works for your data.” The important part is to back up your most valuable information in a way that is easy for you to manage and restore.

What Should You Back Up

Here are some of the most common, but often missed, items you want to include in your backups:

  • Photos & Videos: Family pictures, vacation videos, kids’ milestones, and other irreplaceable memories.
  • Documents & Files: Tax returns, financial records, school/work files, or legal documents.
  • Contacts & Address Book: Both on your mobile devices and on your email accounts.
  • Calendars: Birthdays, memories, and appointment reminders.
  • Email Archives, Messages, & Chats (if possible): Including important attachments and conversations.
  • Password Vaults & Credential Managers (if you use one): Losing this can lock you out of many services.
  • Browser Bookmarks: All those favorite links you’ve gathered over years.
  • Social Media Content, Posts, & Memories: Posts, conversations, and photos you’ve been tagged in or you’ve uploaded (especially if you don’t keep local copies).
  • App Settings and Configurations: For tech-savvy users, this makes restoring your workflow easier.

In short, anything you would hate to lose is something you should back up.

Setting Up Backups is Simple

Backing up your data isn’t hard. It just takes a little setup on the front end, and the software manages the rest for you.

Both Windows and Mac computers have built-in backup software, and there are dozens of reputable backup service software options available. (If you choose a third-party app, research the publisher’s credibility and the app’s ratings first.) If you use a cloud service, install its desktop application to make the backup process easy.

Mobile devices, including all of the latest Android and Apple phones and tablets, also include built-in backup services through Google Drive or Apple iCloud, but you can also use third-party apps to back up your data. You can also plug them into a computer or external flash drive to create local copies.

Regular Backups are Crucial

The key to protecting your data is making regular backups, since your stored information is constantly changing.

Automatic backups are the easiest and most efficient way to save your files on a schedule without adding one more manual thing to your mental checklists. Set them once, and your chosen software will handle the rest.

CITYNET strongly recommends a daily backup if you create new files often and a weekly schedule for lighter users. Keep in mind that creating new files includes more than documents. Daily photos, emails, or app data are all worth backing up frequently.

Use the 3-2-1 backup rule: keep 3 copies of data, on 2 different media types (such as 2 hard drives), and 1 copy off-site (like in a cloud service). This may sound like a little overkill, but it’s a proven strategy for ensuring your data is safe.  

Finally, test your backups occasionally.  Verify that your most recent files are stored correctly, and try restoring a file to confirm it works.

Upload Speed & Bandwidth Boosts for Backups

Backing up to a cloud service can take up a significant amount of bandwidth, especially if you upload large files or frequent updates. If your upload speed is slow, backups can take hours or even fail entirely.

Many internet providers (especially cable, DSL, satellite, or 5G cellular services) offer asymmetrical internet plans, where download speeds are much faster than upload speeds. For users running cloud-based backups, this imbalance can create a major bottleneck on your home network. We recommend setting your automatic backups to run overnight, when everyone is offline.

Symmetrical internet, where upload and download speeds are equal, makes cloud backups much faster and more reliable, particularly for video, photography, or business data. CITYNET provides symmetrical speeds on all of our fiber internet plans, so you’ll never have to worry about slow uploads.

Fiber is Your Backup Friend

Because fiber internet offers higher and more consistent upload speeds, your backups will be faster and more dependable. With CITYNET, you’ll never be held back when your computer is uploading large photo and video libraries or performing cloud syncs.

Not sure whether your current plan supports cloud backups? Give us a call, and our Customer Support Team will help you choose a Citynet fiber plan that fits both your upload and download needs and your budget.

Pick YOUR Perfect Fiber Internet Plan

or call us at 800.881.2638, anytime.
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Trusted Email. Fake File. Real Danger.
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Trusted Email. Fake File. Real Danger.

Beware of Business Email Compromise (BEC) Scams Disguised as File-Sharing Requests

Cybercriminals are getting more creative every day. And one of their favorite tricks right now is a business email compromise (BEC) attack. This is when hackers gain access to a legitimate business email account and use it to send out malicious messages. Because these emails come from real, trusted accounts, they can be difficult to spot.

How the Scam Works

You might receive an email that looks perfectly normal—a message from a vendor, colleague, or client that says, “Here’s the file we discussed,” with an attached PDF or a link to view the document. The message even comes from a genuine business email address, so everything looks legitimate.

But once you open the “document,” you’re redirected to what appears to be a secure login page. Sometimes, you’ll even be asked to complete a “security verification” before signing in, providing another layer of deception meant to build your trust. Unfortunately, if you enter your username and password, you’ve just handed your credentials directly to the attackers.

A Real-World Example

Imagine this: a company’s accounting department receives an email from what appears to be their vendor’s billing manager. The email includes a PDF labeled Invoice_1032.pdf. When the recipient opens it, the file launches a login page asking them to verify their Microsoft 365 credentials. Thinking it’s a normal security step, the employee logs in, unaware that the credentials are being sent straight to a cybercriminal who can now access the company’s entire email system.

From there, the attacker can impersonate others within the organization, request payments, send more fake invoices, and spread the scam even further.

How to Protect Yourself

  • Be suspicious of attachments or links that open in your browser. If clicking an attachment or file takes you to a login page, stop immediately. It’s likely a phishing attempt.
  • Don’t be fooled by “security checks.” Cybercriminals often add fake verification steps to make their pages look legitimate.
  • Confirm unexpected requests directly. If a vendor, coworker, or manager sends an unusual file or payment request, verify it using a known contact method, and never by replying to the email.
  • Stay alert, even with trusted sources. A real email address can still be compromised. Always think twice before opening attachments or entering credentials.

At Citynet, we help businesses strengthen their defenses with cybersecurity awareness training, multi-factor authentication, and continuous monitoring. Protecting your team from these evolving scams starts with awareness, and a partner who understands how to keep your organization safe.

Learn more. Call us at 800.881.2638 to schedule a free consultation!

Tyler County to Celebrate USDA ReConnect Broadband Project with Citynet
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Tyler County to Celebrate USDA ReConnect Broadband Project with Citynet

Sistersville, WV – October 1, 2025 –  The Tyler County Development Authority, in partnership with the United States Department of Agriculture (USDA) and Citynet, will host a community celebration marking the launch of a transformative broadband project for the county.

The event will be held on Thursday, October 9, at 1:00 p.m. at Tyler Consolidated County High School, located at 1993 Silver Knight Drive, Sistersville, WV 26175.

Through the USDA ReConnect Program, the Tyler County Development Authority was awarded a 50/50 loan and grant package totaling $3.516 million. This investment will deliver fiber broadband internet to 1,366 households, farms, and businesses across 26.13 square miles, serving a population of 3,291 residents.

The project, served by Citynet, includes the installation of 74 miles of new fiber infrastructure, targeting parts of the county where internet service has long been unreliable or unavailable. Once complete, these communities will gain access to world-class, high-speed fiber internet, powering education, healthcare, agriculture, and economic opportunities.

“This project is a game-changer for Tyler County,” said Eric Peters, Tyler County Development Authority Executive Director. “For years, many of our families, businesses, and farms have struggled with inadequate or unreliable internet service. Thanks to the USDA ReConnect Program and our partnership with Citynet, that is changing.”

Citynet echoed that sentiment from its perspective as the provider:

“As a West Virginia-based company, Citynet is proud to invest in Tyler County and connect communities that have gone far too long without reliable broadband,” said Jim Martin, President and CEO of Citynet. “Fiber internet isn’t just about faster speeds. It’s about creating opportunity. This project ensures that Tyler County will have the connectivity needed to compete, grow, and thrive for decades to come.”

Representatives from USDA, the Tyler County Development Authority, Citynet, and local leaders will join residents in celebrating this milestone. Citynet will also be on hand to register those interested in the new fiber internet service.

Event Details:
What: Tyler County USDA ReConnect Broadband Celebration
When: Thursday, October 9, 2025, at 1:00 p.m.
Where: Tyler Consolidated County High School, 1993 Silver Knight Dr, Sistersville, WV 26175
Who: The event is open to the public, and all community members are encouraged to attend.

When “IT Support” Isn’t Who They Claim to Be
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When “IT Support” Isn’t Who They Claim to Be

Cybercriminals are getting craftier, and one of the latest tricks is designed to make you think help is just a call away. Unfortunately, it’s not the help you actually want.

Here’s how the scam works: You receive an unexpected call through Microsoft Teams, an app widely used for messaging, voice calls, and video meetings. The call looks like it’s from “IT SUPPORT” or “Help Desk”—sometimes even with a checkmark emoji to make it look more official.

The caller warns you that there’s an urgent problem with your computer that needs immediate attention. But in reality, it’s a cybercriminal on the other end.

What’s Really Going On

This scam takes advantage of a default Teams setting that allows people outside your organization to contact you. If you answer, the fraudster will pressure you to download software so they can “fix” the problem. But once installed, that software gives them control of your computer, allowing them to steal passwords, install malware, and even access your organization’s entire network.

How to Protect Yourself

If you or your team use Microsoft Teams, keep these tips in mind:

  • Verify first. If someone calls claiming to be IT support, hang up and contact your IT department directly using official channels.
  • Don’t download on demand. Never install software just because someone tells you to in a chat or an unexpected call.
  • Guard your access. Never hand over screen-sharing or remote control permissions unless you’re 100% sure of who you’re dealing with.
  • Watch for urgency tactics. Scammers often try to rush you into clicking or downloading—pause and think before you act.

Strengthen Your Team’s Cyber Awareness

Scams like this remind us that people, not just technology, are the first line of defense against cyber threats. The more your employees know how to spot tricks like these, the safer your business will be.

At Citynet, we take security seriously. That’s why we’ve partnered with KnowBe4, the leader in security awareness training. Through this partnership, we can help your organization train employees to recognize scams, avoid costly mistakes, and keep your network secure.

Think Antivirus Is Enough? Think Again.
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Think Antivirus Is Enough? Think Again.

For years, businesses have relied on antivirus software, firewalls, and email filters to defend against cyberattacks. These tools are important, but on their own, they’re no longer enough. Today’s attackers have become far too sophisticated, slipping past these traditional defenses to gain a foothold inside your systems.

If your organization is depending on “good enough” security, it may already be more vulnerable than you realize.

The Evolving Threat Landscape

Cybercriminals aren’t just sending spam emails or spreading obvious viruses anymore. They’re using stealthy tactics designed to avoid detection:

  • Fileless attacks that use legitimate tools already on your computer.
  • Persistence mechanisms that allow hackers to return even after a reboot.
  • Credential theft that gives attackers access without triggering alerts.

These methods often bypass antivirus entirely. In fact, many breaches go unnoticed for weeks or even months, giving attackers plenty of time to steal data, plant ransomware, or quietly spy on your business operations.

Huntress: Always Hunting for Hidden Threats

That’s where Huntress comes in. Huntress is built to look for what traditional tools miss. Instead of focusing only on known malware signatures, it continuously monitors endpoints for unusual behaviors and hidden footholds.

But the real difference is the human element. Huntress employs a team of expert threat hunters who analyze suspicious activity. When something doesn’t look right, they investigate, confirm whether it’s malicious, and provide clear, actionable steps for remediation.

This combination of cutting-edge detection and human expertise means threats are identified quickly and can be stopped before they escalate.

Citynet’s Managed Security Advantage

Citynet integrates Huntress into a layered managed services strategy designed to protect organizations of all sizes. Here’s how:

  • 24/7 monitoring without the burden on your team. You don’t have to worry about chasing alerts or trying to interpret technical reports—Citynet takes care of it.
  • Proactive response. When Huntress finds something, Citynet ensures the threat is addressed before it becomes a crisis.
  • Scalable protection. Whether you’re a small business with a few computers or a larger enterprise, managed services from Citynet give you enterprise-grade security without needing an in-house security department.

By combining Huntress’ world-class threat detection with Citynet’s managed IT services, you gain a security posture strong enough to withstand today’s cyber threats, without overwhelming your internal staff.

Why Businesses Can’t Afford to Wait

The average cost of a data breach for a small business can be devastating. Not just financially, but reputationally. Recovery costs, downtime, and lost customer trust can add up quickly.

With Huntress and Citynet’s managed services, you don’t have to wait for an incident to realize your defenses weren’t enough. Instead, you get:

  • Early detection of hidden cyber threats.
  • Faster response to minimize damage.
  • Peace of mind knowing experts are watching your environment around the clock.
  • Compliance support for industries where security is not optional.

Antivirus alone can no longer protect businesses from the threats they face every day. Cybercriminals are constantly evolving, and your defenses need to evolve too.

With Huntress’ relentless threat detection and Citynet’s managed services, you get protection that goes beyond “good enough.” You get a security strategy built to stop hidden attacks before they stop you.

Don’t wait until a breach proves your antivirus isn’t enough. Contact Citynet today to learn how our managed services, powered by Huntress, can safeguard your business.

VPNs Explained
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VPNs Explained

You may have heard the term “VPN” tossed around when people talk about internet safety, remote work, or protecting personal information online. You may even be required to use one for remote work. But what exactly is a VPN, and should you be using one at home or for your business?

Here at CITYNET, we’re committed to keeping our customers informed, secure, and confident about the technology they use every day. This guide will help you understand VPNs and how they can make your internet experience safer and more private when you connect from home and on the go.

What does VPN mean?

To understand how VPNs work, let’s first look at what it means. VPN stands for “Virtual Private Network.” It protects your online privacy by hiding your physical location and all of your online activity.

How does a VPN work?

Normally, when you browse online, your device connects straight to the internet. Along the way, it can leave behind information, such as your IP address, internet provider, and location, which can be collected by websites, advertisers, and even hackers on unsecured networks. 

When you connect to a VPN, the software encrypts, or hides, your information behind security protocols. It then sends that encrypted information on a private connection between your device and the internet by routing your internet traffic through a dedicated, secure server.

In simpler terms, think of using the internet without a VPN like sending postcards through the mail. Anyone handling them can read what’s written on them and see where they’re going. Using a VPN is like putting your message in a locked envelope and mailing it through a trusted courier who delivers it to the recipient without anyone else seeing what’s inside or where it came from.

With a VPN, your online activity stays private and safe, even when you’re using public WiFi (where you’re at risk of someone more easily hacking your device or online traffic). A VPN makes it look like all of your internet traffic is coming from the VPN’s server location, not your own. It also hides the data you’re accessing.

Why should you use a VPN?

Whether you’re at home, at work, or traveling, using a VPN will keep you safe in many regards:

  • Protect Personal Information: If you’re logging into banking websites, accessing medical records, or checking private emails, a VPN helps prevent others from seeing or stealing that data.
  • Privacy on Public WiFi: Public networks are often unsecured, which means they allow anyone with any intentions online. VPNs help protect your personal information from identity theft and data leaks from those with ill intent when you’re using unsecured public WiFi at hotels, coffee shops, and libraries.
  • Business and Remote Work Security: Businesses and remote workers who use VPNs benefit from having secure access to emails, confidential files, and proprietary data on internal company networks without exposing that information.
  • Avoid Tracking: Prying eyes may not only have access to the websites you’re visiting and what you’re doing, but they could also see where you’re visiting from. With a VPN, the only location they see is the location of the server hosting your private connection.

Will a VPN slow down my internet?

The short answer is no, especially if you’re connecting on a fiber network.

Most modern VPNs are optimized for speed and shouldn’t cause noticeable slowdowns for general browsing or streaming.

But, because your information travels through the VPN server before hitting the internet, it has to go through an extra step. If you are on a slow connection, you may notice a slower online experience.

With a fiber connection and a package designed for remote work, CITYNET’s @Work Plan with synchronous download/upload speeds of 2.5 Gbps, you shouldn’t experience any slowdowns on your VPN. Streaming, browsing, and video calls typically work just fine, especially with a VPN provider known for fast servers.

Can I use a VPN on my phone?

Yes! Most VPNs offer mobile apps, and they can keep your smartphone or tablet traffic safe and secure while you’re on the go.

These apps work just like desktop VPNs by encrypting your internet activity and protecting you on the go. It’s perfect for when you’re checking your bank account at the local coffee shop or your emails before you hop on a flight.

What should you look for when selecting a VPN?

Like all other software, not all VPNs are created equal. Here are a few key things to consider when selecting a VPN:

  • Reputable Provider: Choose a company that is trusted with good reviews and a strong history.
  • No-logs policy: A VPN shouldn’t keep records of your online activity, so make sure they have a policy stating they don’t store that data.
  • Strong encryption: Strong security keeps your data safe. Check their security ratings before selecting a service.
  • Fast speeds: You want to make sure the VPN doesn’t slow down your online experience so you can stream, take video calls, and work from home, without interruptions.
  • Server location: Look for a VPN that offers a server location close to you to minimize lag in the data transfer.
  • Easy to use: You’ll be more likely to use a VPN consistently if it isn’t complicated.

Which VPNs does CITYNET recommend?

There are many great VPN options out there. You don’t want to skimp when it comes to keeping your data and privacy, so keep that in mind when trying to find free or budget-friendly options. Here are a few of the most trusted VPN providers:

  • NordVPN – Known for speed, strong security, and an easy interface, and supports up to 10 devices on a single account.
  • ExpressVPN – Fast, reliable, and works on nearly every device with servers in every state and 105 countries.
  • ProtonVPN – Great for privacy and offers a strong free version.
  • Mullvad – Open-source option, excellent for anonymity, and doesn’t require personal info to sign up.

VPNs keep you protected.

A VPN can make a big difference in your privacy, security, and peace of mind. Pairing a reliable VPN with fiber internet from CITYNET ensures your online experience is fast, private, and safe, no matter what you’re doing and where you’re connecting.

If you want to learn more about how to make the most of your fiber connection or what VPN might work best for your household or small business, we’re happy to help!

Digital Security Tips for Modern Cars
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Digital Security Tips for Modern Cars

Computers, phones, watches, tablets … mobile technology is both a convenience and a risk of your personal details in the hands of others. We keep things like “Find My iPhone” and passcodes in place to help protect them. But, is your biggest (literally) source of traveling information secure?

Older cars with analog radios and crank windows may not have to worry about the digital security of their cars. If your vehicle has features like Bluetooth pairing, contact syncing, garage remotes, and built-in WiFi, it now holds a surprising amount of personal data.

Just like your phone or smart home, your rig needs basic digital protection to keep your info secure. CITYNET has outlined digital security tips to keep your modern cars safe.

Connect Only to Trusted Networks

Some cars support WiFi connections for streaming updates, apps, or navigation. If your car supports WiFi connectivity, avoid connecting it to unsecured public networks (e.g., at service centers or parking garages). If needed, use a secure mobile hotspot or your home’s private, encrypted WiFi network powered by CITYNET.

Keep Your Car’s Software Updated

Like cell phone and computer manufacturers, automakers push out updates to improve performance and patch security vulnerabilities. Some cars update automatically, while others require a manual USB update or a dealer visit. Check your owner’s manual or companion app for instructions on how to update your car’s software.

Cellular-Connected Cars

Cars with built-in cellular connections (for remote start, tracking, or diagnostics) can be a backdoor into your personal information. If your car has hotspot capabilities, protect that network like you would your home internet connection with a strong password.

Secure Your Companion Apps

Many carmakers offer apps to start your car, unlock it remotely, or check location and diagnostics. When setting up accounts for these apps, use strong passwords, two-factor authentication, and biometric login when available. Don’t reuse passwords across your car app and email or banking. Be careful about sharing access with family, housemates, or third-party services (e.g., rideshare or delivery apps).

Monitor for Suspicious Activity

Cars can be tracked, unlocked, or even started remotely if compromised.

Monitor connected car apps for things like unfamiliar login locations, changes to settings, or alerts for unlocks or starts at unexpected times. Consider changing your passwords if something feels off.

Limit What Your Infotainment System Stores

Even if your car doesn’t have full app integration, your Bluetooth-connected systems may store personal information:

  • Your contacts, recent calls, or text message previews
  • Saved addresses like “Home,” “Work,” or frequent destinations
  • Garage door codes via HomeLink or similar integrations
  • Media playlists or streaming logins

Make sure you keep all of that information secure by clearing navigation and call history regularly. Never label an address as “Home,” and instead use a nickname. If your garage door is linked, check that it is PIN-protected. Avoid syncing full contact lists unless necessary.

Use Valet or Privacy Modes

If your car offers Valet Mode or Privacy Mode, use it when lending your car to others. These modes can limit access to personal data, navigation history, and system settings. Some also disable access to the trunk, glove box, or restrict speed and distance tracking.

Don’t Leave Devices Plugged In

USB ports in modern cars can be used to access your phone or stored data. Avoid leaving flash drives or phones connected when parked, especially in public places.

Be Wary of Third-Party Apps or Accessories

Aftermarket tools that plug into your OBD-II port (like insurance trackers or car monitors) can open up new security risks. Only install accessories or apps from trusted sources and review privacy policies carefully.

Unpair and Wipe Your Data Before Selling or Trading In

When you’re listing your car for sale, one of the first steps you should take is wiping any of your personal data before you begin letting others test drive it. You never know what someone may poke around in while they have access.

Log out of connected services like built-in streaming or app accounts and manufacturer apps (FordPass, myChevrolet, Tesla, etc.). Clear your navigation history and garage door access. Disconnect Bluetooth pairings and home WiFi networks.

Perform a full factory reset if available and unlink the vehicle from your mobile app/account. Delete remote key access if you’ve shared the car with family, rideshare, or third parties.

Secure Your Car’s Digital Footprint with a Secure Connection

Vehicles are now part of your larger connected lifestyle, just like smart home devices, phones, and computers. By managing your car’s digital footprint and pairing it with a secure, fiber-powered connection at home from CITYNET, you create a seamless, safer online experience for every device you own.

Estate Planning for Your Digital Assets
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Estate Planning for Your Digital Assets

You’ve probably seen the joke online: “If I die, delete my browsing history.”

It’s meant to be funny, but it’s rooted in a real and increasingly important issue.

Most of us manage major parts of our lives online, like banking, bills, photos, social media, and subscriptions. When we pass, our digital lives don’t just shut off automatically. Unlike physical belongings, digital assets can become inaccessible or even lost if we don’t plan ahead.

A digital estate plan ensures your loved ones can manage your accounts, preserve memories, or shut down services properly. Below, CITYNET shares our guide to help you consider what to include in your digital estate plan. Keep in mind that these are just tips, and you’ll want to work with an attorney or estate planner to finalize your wishes.

After you read through, download our FREE Digital Estate Planning Worksheet to get started on your digital asset documentation!

Create an Inventory

With so much of our information stored online, you’ll want to start by making a list of all of the accounts where you pay bills or that store banking or personal information:

  • Passwords and login info (more on this below)
  • Online banking or investment accounts (don’t forget money sharing apps like Venmo and PayPal)
  • Utilities and bills paid online
  • Email accounts (Gmail, Outlook, etc.)
  • Social media profiles (Facebook, Instagram, X, TikTok, etc.)
  • Cloud storage accounts (Google Drive, iCloud, Dropbox)
  • Streaming subscriptions (Netflix, Hulu, Spotify)
  • Other online subscriptions (newspapers, email lists, etc.)
  • Online storefronts (eBay, Etsy, Amazon seller accounts)
  • Personal domains or websites

Organize Your Passwords

If the only thing you do on this list is set up and use a password manager (like LastPass, 1Password, Bitwarden) to store your passwords to your accounts in one place, you’re starting off strong.

However, you’ll be in an even better position if you add a trusted person to your password manager as an emergency contact, if the service allows it.

Remember: Avoid writing passwords on paper or in documents named “passwords.docx” on your desktop.

Designate Legacy Contacts

A legacy contact is someone you officially designate in your apps or estate plan to manage or access your digital accounts after you pass away.

Depending on the platform, your legacy contact may be able to memorialize your social media profile, download data, or delete the account entirely. Apple allows you to add a Legacy Contact under Apple ID settings. In Facebook, you can assign a Legacy Contact to manage your profile after death. While Android doesn’t have a Legacy Contact feature like Apple, you can use Google’s Inactive Account Manager to decide what happens after inactivity.

Consider sharing your phone passcode with your designated person so that they can access your device and store or delete data per your requests.

Make a Digital Will

Work with an attorney or use reputable estate planning software to include digital assets. Make sure your estate executor knows who’s in charge of digital assets

Clearly state:

  • Who can access your accounts
  • What they should do with each one (close it, memorialize it, transfer it, etc.)
  • Where your digital inventory is stored
  • Whether you give consent for your heirs to access and manage accounts after your death, as some laws require explicit permission.

Think About What You Want to Preserve

Do you want your family to save your photos, blogs, or emails? Or should certain information and accounts (like your search history, private messages, or social profiles) be deleted?

Add your preferences about what needs to happen with your accounts and information to your plan. It’s not just about access, it’s about intention.

Make a Plan for Your Devices

Phones, laptops, tablets, and even smart TVs and smart home assistants contain sensitive data. Leave instructions for unlocking and accessing these devices with your trusted person since biometrics like Face ID and fingerprint locks can prevent access later. Include app-specific data like wallet apps, health info, or financial apps.

Legal Considerations

U.S. laws like RUFADAA (Revised Uniform Fiduciary Access to Digital Assets Act) allow estate executors to access digital content, but only with prior consent. Your will should explicitly grant access to your digital assets and specify what can and can’t be done.

Consult with an estate attorney in your state to ensure your wishes are legally binding under state and federal laws.

Update Regularly

Your digital plan should be a living, breathing document that is kept alive and up-to-date. Your accounts, passwords, and wishes will change. Review your digital estate plan regularly, at least once a year.

Make sure your Legacy Contacts are still valid and informed of changes to device and account access.

Your Digital Estate

Digital assets are just as real as physical ones and are often more personal. Protect your legacy by planning now, so your family isn’t left locked out of important accounts or priceless memories.

A connected life needs a contingency plan. At CITYNET, we believe digital security doesn’t end at your network. A digital will helps your loved ones stay informed, supported, and protected when it matters most.

Download our free Digital Estate Planning Worksheet to help you get started on this essential documentation!

Host the Perfect Football Streaming Party
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Host the Perfect Football Streaming Party

Streaming the big game with friends this weekend? From Wi-Fi tips to snack table must-haves, CITYNET has your game-day playbook for hosting the perfect football watch party, without buffering or fumbles.

We’re heading back into what many sports fans argue is the best time of the year … football season! It’s time to rally your friends, shop for snacks, and get your space game-day ready. From where-to-watch to the ultimate snack list to the bandwidth and WiFi coverage you need to host the stream AND all your friends without lag, CITYNET has your guide to hosting the perfect football streaming party!

Know Where Your Team is Playing

First things first: you need to know which channel is hosting your team’s game. And, depending on whether you’re streaming your local high school team, your college alumni team, or your favorite pros, you may have to find the right mix of streaming apps.

College and professional teams might be found on ESPN, CBS, FOX, NBC, or ABC, depending on the league. Check your team’s website for the most accurate information on which network will be airing the game.

After you identify which network will host the show, you’ll need to find a live TV service that carries it. All of the following services work best over a high-speed internet connection, so make sure your setup can handle HD or 4K streaming, especially if multiple devices will be in use. CITYNET has internet plans that are perfect for streaming without buffering or lag!

Friday Night Lights: Streaming High School Games

Many high schools now share their games online. Check with your team’s school district or athletic department for information about how to access the streams.

Catch College Rivalries Live

College football kicks off the season early, and coverage is spread across several streaming services. If you’re following multiple teams, your best bet is to be flexible and have access to more than one app or platform.

YouTube TV includes most of the major channels that air college football, including ABC, FOX, CBS, ESPN, and more. If you want one app to rule them all, YouTube TV is a solid pick.

Hulu + Live TV is another strong option, offering access to ESPN, ABC, FOX, and CBS (in most areas), making it a reliable choice for watching both local games and nationally broadcast matchups.

If you don’t subscribe to a live streaming service that includes these networks, here are the three must-have apps for streaming college football:

  • ESPN+:  This app streams a wide variety of college football games, particularly from smaller conferences. You’ll also find tons of on-demand shows, highlights, and in-depth commentary. It’s a must-have for die-hard fans looking for more than just the biggest Saturday matchups. Notably, ESPN+ does not include Power Five conference games — you’ll need a separate live TV streaming service for those.
  • Paramount+: If CBS is broadcasting a game, you can watch it on Paramount+. Think of this as your ticket to high-profile SEC matchups and major rivalry games that air on CBS throughout the season.
  • Peacock: NBC’s streaming app is your go-to for Notre Dame games, Big Ten Games, and other matchups NBC covers. It also includes Sunday Night Football, making it a great dual-purpose app for college and pro fans.

Tune In to Pro-Level Kickoffs

If you’re looking to tune in to professional games, you’ll want access to multiple platforms to catch all the action, especially if you’re rooting for out-of-market teams. Here’s where you can stream NFL games this season:

  • NFL Sunday Ticket (YouTube TV): This premium package gives you access to every out-of-market Sunday afternoon game. It’s now available exclusively through YouTube TV and is a must-have for superfans who want it all.
  • Peacock: Streams Sunday Night Football live every week.
  • Prime Video: Home of Thursday Night Football, which is a streaming exclusive on Prime and requires an Amazon Prime account to watch.
  • Hulu + Live TV: Includes ESPN and ABC, which means it’s perfect for Monday Night Football and select Sunday games.
  • Sling TV (Orange + Blue): A more budget-friendly option that includes ESPN, FOX, and NBC in select areas and is great for casual fans. It’s important to know that Sling TV does not carry CBS, so you won’t be able to watch games aired on that network.
  • FuboTV: Sports-centric and packed with live NFL channels including CBS, FOX, NBC, and the NFL Network in most regions and is excellent for catching both local and national games.

The Perfect Football Streaming Setting

Once you know where to catch your favorite team(s) and have subscribed to and tested the stream, it’s time to focus on comfort. Whether you’re hosting the party inside or out on the patio, setting the scene properly makes sure that your guests feel relaxed and that you’re able to fully enjoy the action.

Indoor Setup Tips:

  • Provide plenty of seating options for those who need a little back support. Not everyone loves sitting on a hard barstool or slouchy bean bag for four quarters.
  • Leave space for guests to get up for food or bathroom breaks without blocking the screen or knocking into plates and drinks.
  • Adjust the A/C by lowering the temperature just a bit as the room fills up. Add throw blankets for those who like to cozy up.

Outdoor Setup Tips:

  • Check your screen visibility for any light glare or lighting issues before guests arrive. Sunset or automatic outdoor lights can create reflections at the worst times.
  • Keep guests cool by providing fans, misters, or even chilled towels on extra-hot days.
  • Use bug repellants like citronella candles or tiki torches to help keep buzzing pests at bay.

Game Day Fuel

Now for the best part – snacks! Offer food that is easy to grab, easy to clean up,  and appealing to most everyone. Here are some of our game-day essentials:

  • Chips and dip: You’ll never go wrong with queso or guac. Potato chips and French onion dip? Foolproof.
  • A veggie tray: Believe it or not, your guests will appreciate the balance (as long as there’s ranch).
  • Sliced meats, cheeses, and crackers: It’s a classic for a reason.
  • Chicken wings: Is it even a football party without the wings?
  • Cookies, brownies, or mini cheesecakes: You’ll win the night with a sweet finish.
  • Drinks: Water, soda, beer, and maybe a themed cocktail or two. Consider setting up a self-serve drink station with ice and coolers so guests can help themselves without blocking the fridge.

Don’t Forget the Tech!

Multiple guests mean multiple devices, possibly even multiple streams, with guests watching replays on their phones. All of this adds up to one thing: bandwidth demand. That’s why fiber internet from CITYNET is a game-changer.

Citynet customers – make sure to download the Intellifi managed WiFi app and set up a guest network with a fun, themed name! That way, everyone at the party has easy access to the bandwidth they need to catch all the best plays.

With symmetrical download and upload speeds and low lag, fiber handles all your streaming needs, whether you’re watching on the big screen, checking fantasy stats on your phone, or syncing audio across multiple speakers.

Ready, Set, Stream!

Hosting a streaming TV football viewing party doesn’t have to be complicated, but a little planning (and a strong internet connection) can make it unforgettable. From setting up the right streaming services to making sure everyone has a great seat, a plate full of snacks, and a strong WiFi signal, this playbook has you ready for kickoff.

CITYNET is undoubtedly your smartest play on game day.