Watch Out for Phishy Energy Bill Scams

SECURITY/PHISHING AWARENESS TRAINING

During times of economic change, cybercriminals will use fear and instability to their advantage. Now, they’re using concerns about energy costs to lure victims into their malicious scams. These scams offer rebates, refunds, or discounts for energy bills to appeal to frustrations about rising costs.

In a recent scam, cybercriminals send you an email offering you a refund on your latest energy bill. The email includes a link to a website where you’re asked to provide personal information, such as your bank account credentials, in order to receive the refund. If you share this information with cybercriminals, they can steal your money and target you in future scams.

Don’t fall for these scams! Follow the tips below to keep your information safe while keeping your lights on:

  • Cybercriminals often use urgent deadlines and scare tactics to trick you into sharing sensitive information. Always think before you click.
  • If an offer sounds too good to be true, it probably is. Verify any offers of rebates, refunds, or discounts by visiting your energy provider’s official website.

Before you click on a link, hover your mouse over it. Make sure that the link leads to a legitimate, safe website that corresponds with the content in the email.


Stop, Look, and Think. Don’t be fooled.

Protect your network! Learn more about security awareness training for your team.

Like This Post?

Facebook
X
LinkedIn
Email

More Posts

WV 811 Dig Image
Fiber

Before You Dig in West Virginia: Why Calling 811 Matters

Spring has arrived in West Virginia, and with it comes a surge of outdoor projects—planting trees, installing fences, landscaping, and home improvements. Before you start digging, there is one step you should never skip: Contact West Virginia 811. It is free. It is simple. And in West Virginia, it is the law. What Is West Virginia 811? West Virginia 811

Fake Permitting Scam Image
The Latest Scams

Scammers Are Targeting Home Projects—Here’s What to Watch

If you’re building, renovating, or improving your home, there’s a new scam you need to watch for—and it’s catching people at exactly the wrong time. How the Scam Works You receive an email that appears to come from a local government office—maybe your city, county, or permitting department. The message claims there’s an issue with your project and that you

Hand Remote Control Image
Fiber

Stop the Buffer: How to Get the Most from Your Streaming Experience

There’s nothing more frustrating than getting to the final seconds of a close game—only to see the spinning buffering wheel right before the winning shot. While buffering is often blamed on slow internet, that’s not always the case—especially if you’re already connected to Citynet Fiber. Your streaming device, settings, and even your home network setup can all impact performance. Here’s

Photography Tips Image
Technology

Phone Photography Tips: Take Better Photos This Spring

Capture Spring Like a Pro — With Just Your Phone Spring is one of the most photogenic times of year—blooming flowers, longer golden-hour light, and weekends filled with moments worth remembering. The best part?You don’t need a $3,000 camera or professional training to capture it all. The phone in your pocket is more powerful than most people realize. With just

Cybersecurity Hacker Hoodie Image
Cybersecurity

How Long Attackers Stay in a Network Before They’re Discovered

When people imagine a cyberattack, they often picture a dramatic event — systems suddenly shutting down or files becoming encrypted. But many cyber incidents don’t unfold that way. In many cases, attackers quietly gain access to a network and remain there for weeks or even months before being discovered. This period is known as “dwell time.” During this time, attackers

Cybersecurity Alert Critical Image
Cybersecurity

5 Critical Mistakes to Avoid During a Cyberattack

Think your business may already be compromised? See the warning signs and response steps here Even well-intentioned actions can make a cyber incident worse Cyberattacks often unfold quickly, and the wrong response in the first few minutes can make an incident far more difficult to contain and investigate. When a cyber incident occurs, the natural reaction is to act quickly

SuperPod with WiFi 6E

Plume SuperPod WiFi 6E Specs

SuperPod with WiFi 6

Plume SuperPod WiFi 6 Specs

SuperPod

Plume SuperPod Secs