The Roane County EDA and Citynet to Hold Dedication of New Fiber Broadband Network in Roane County and Surrounding Counties
Spencer, WV – October 18, 2023 – The Roane County Economic Development Authority (RCEDA) in partnership with Citynet, West Virginia’s leading provider of telecommunications and
Protecting Your Small Business with Cisco Umbrella
Cyberattacks often target small businesses because they may not have the same level of security resources as larger organizations. Cisco Umbrella is a cloud-based security
IT Managed Services vs. the Break-Fix Model
In the past, businesses that needed IT support would typically use a break-fix model. This model involved calling an IT service provider only when there
Dongles, Sticks, Drives, and Keys: What to Know About Removable Media
If you find a USB drive or other removable piece of media in the wild, DO NOT plug it into your computer. Let’s break down
10 Online Safety Tips for Gaming
Play safe while gaming! Who doesn’t love online gaming, whether you are an eSports pro, killing a few spare minutes on your phone, or
Technical Support Center Representative: Sebastian Heston
It’s time for another behind-the-scenes look at the employees of Citynet! Today, we are talking with Technical Support Center Representative Sebastian Heston to learn what
Use Strong Passwords and a Password Manager
Passwords are the keys to your digital castle. Just like your housekeys, you want to do everything you can to keep your passwords safe. Passwords
Turn on Multifactor Authentication
Multi-factor authentication allows you to protect yourself in multiple ways. Wouldn’t it be nice if you could protect your password with another password? Multi-factor authentication
Recognize and Report Phishing
Cybercriminals like to go phishing, but you don’t have to take the bait. Phishing is when criminals use fake emails, social media posts or direct
Update Your Software
One of the easiest ways to boost your cybersecurity is to always keep software and apps updated. Every day, software and app developers focus on
Technical Support Center Supervisor: Rafe Davis
It’s time for another behind-the-scenes look at the employees of Citynet! Today, we are talking with Technical Support Center Supervisor Rafe Davis. How long have
Technology & Football
Football is a constantly evolving sport, and technology is playing an increasingly important role in it. We here at Citynet obviously love technology, and we
What Is Active Directory (AD) Monitoring and Why is it a Target for Hackers?
Why is AD a Target for Hackers? Active Directory (AD) is a critical component of most IT infrastructures. It stores information about users, computers, and
Technical Support Center Supervisor: Arla Mills
Learn more about one of our helpful team members you might encounter when you call our Bridgeport, West Virginia-based Technical Support Center! How long have
How to Combat Cybersecurity Fatigue
Cybersecurity is essential for businesses of all sizes. But the constant barrage of security alerts and procedures can lead to cybersecurity fatigue, which can make
8 Cybersecurity Practices for Every Business
In today’s digital world, businesses face an ever-increasing range of cybersecurity threats. From data breaches to ransomware attacks, the consequences of inadequate cybersecurity measures can
Zero-Click Malware
What is Zero-Click Malware? You know to be careful online, but did you know there’s malware that can infect your device without any interaction on
The Amazing Benefits of Fiber Optic
Fiber optics are a revolutionary technology changing how we communicate and transmit data. Here are a few interesting facts about fiber: For all these reasons,
10 Tech Tips to Keep Your Devices Safe This Summer
Summer is here, and with it comes warmer weather, travel plans, and more time spent using our electronic devices. But with the heat and humidity
5 Tips for Keeping Your Devices Safe While Traveling
Summer is a time for travel, but it’s also a time for cybercriminals to be on the prowl. If you want to keep your devices
Is My Device Splash-Proof or Waterproof?
Getting to Know IP Ratings. IP (ingress protection) ratings are a way to measure how well a device is protected from water and dust. They
CitynetTV & Internet Tip Sheet
TV REMOTE How to Reprogram Your Citynet Remote to Your TV Step 1: Press and hold the ‘setup’ button at the top right of your
Power Cycling Your Router
It is important to have a good grasp of how your router works, as it can impact your wireless connectivity. If you are experiencing problems
Vendor Email Compromise (VEC) Attacks: What You Need to Know
Vendor email compromise (VEC) attacks are a type of social engineering attack where a cybercriminal impersonates a trusted vendor to defraud an organization. These attacks
