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About Citynet
Citynet is West Virginia’s hometown technology leader — building the future of connectivity across our state and beyond. For nearly 25 years, we’ve been at the forefront of delivering advanced fiber broadband and technology solutions that keep homes, businesses, and entire communities connected, protected, and empowered.
West Virginia-Built Fiber Internet
Citynet’s fiber network is 100% built, owned, and operated right here in West Virginia. When you choose Citynet, you’re choosing a company that invests directly in your community — creating local jobs, supporting schools, and strengthening our state’s digital future. Our ultra-fast, symmetrical fiber internet — with speeds up to 10 Gig — offers unmatched reliability, low latency, and performance that satellite and 5G simply can’t match. Whether you’re streaming, gaming, working, or learning from home, Citynet delivers the speed and dependability you deserve.
Local Support You Can Count On
Our customer support and technical service teams are based in Bridgeport, West Virginia, and available 24/7/365. When you call us, you’re speaking with real neighbors who understand your community and genuinely care about your experience.
More Than Internet
Beyond residential fiber, Citynet delivers a full suite of business technology solutions — including Managed IT Services, Cybersecurity, Cloud Connectivity, and Unified Communications. From small businesses on Main Street to enterprise organizations nationwide, Citynet helps customers operate securely, efficiently, and confidently in an increasingly digital world.
Committed to Communities
As a 100% West Virginia-owned company, Citynet proudly sponsors local events, provides free community Wi-Fi zones, and partners with schools to expand digital access for students. Every connection we build is part of a larger mission: to close the digital divide and create a stronger, more connected West Virginia.
Citynet connects, protects, and perfects – delivering reliable fiber, trusted security, and managed IT excellence.
The Citynet Network
Office Locations
Jim Martin is the President and CEO of Citynet, West Virginia’s leading telecommunications and broadband infrastructure company. A lifelong West Virginian and entrepreneur, Mr. Martin launched his first company, MARCOM, while still a computer science student at West Virginia University. MARCOM quickly became a regional leader in internet service, web design, and hosting. After its acquisition by City National Bank, alongside Charleston-based Citynet, Martin was named CEO of the newly formed company.
Senior Executive Team
Media Contacts
General Inquiries
Kristen Heiser
Director, Marketing & Communications
Office: 304.848.6224
[email protected]
Company Name Guidelines
Logo Colors/Files
Logo Files: Halftone
| Light Blue: | PMS284 |
| Dark Blue: | PMS287 |
| Dark Blue: | 154E8F |
| Light Blue: | 78aee6 |
| Orange: | f5A71E |
| Dark Blue: | R: 21, G: 78, B: 143 |
| Light Blue: | R: 120, G: 174, B: 230 |
| Orange: | R: 245, G: 167, B: 30 |
Latest News & Posts
Citynet Joins Partners to Celebrate Broadband Expansion in Pocahontas County
Marlinton, WV — November 4, 2025 — Citynet is proud to join the Pocahontas County Broadband Council, the Pocahontas County Commission, and the Appalachian Regional Commission
Backing Up Your Digital Life
Uh oh…. Your computer’s hard drive failed. The latest update crashed your phone. Your tablet went missing at the airport. You accidentally hit the delete
Trusted Email. Fake File. Real Danger.
Beware of Business Email Compromise (BEC) Scams Disguised as File-Sharing Requests Cybercriminals are getting more creative every day. And one of their favorite tricks right